There are 3 Steps that you need to buy Train Ticket with us:

-          Inform us your request: Full Name, Nationality, Train Schedule (or day of your trip), we will chat with you or contact and advise you which train suits the most.

-          Pay the Train ticket(s): You can transfer via Bank, or pay later when you come in Vietnam (with the Confimation of Hotel Booking and our staff will meet you at the hotel)

-          After you pay for your tickets, you will receive your order via your email. This email confirm that we have received your ticket reservation request. Please provide us a fixed address (your hotel address in Vietnam). We will deliver your ticket to your hand with free delivery service to all address in Vietnam.

-          In case that you do not have a hotel address in Vietnam, we will arrange to deliver the ticket to any place that is convenient for you. (We will meet you at the train station to give the tickets for you if you start at Hanoi station or Saigon station.) 

Hanoi station has two gates. The Main gate located at 120 Le Duan street, Hoan Kiem district, Hanoi. This Gate is usually for South-bound train. And the Station B located at Tran Quy Cap street, Hoan Kiem District, Hanoi usually for North train as Sapa.

Both of station have the waiting hall for passengers. You can wait for the train at there if you have a long time.

With the Tourist train, If You receive the vourcher, you will have to arrive at their office at Station to reconfirm the train tickets before you get in the train. You will see the address and the guide on the vourcher and you are be at the office 1 hour before your departure.

• Under 2 years: free.
• From 2 to under 9 years old (and shorter than 1.3m): 50% of adult price for the North - South routes and vice versa. But on Hanoi - Sapa routes and vice versa, the children will have to pay full price like adults.
• Over 10 years old: 100% of adult price.
• Note: Each Adult allow to take one children only!